eHarmony How do I report matches that I believe may be suspect?
Nov 26, Get ready, I tell him, because we writers are prolific online. She does, however, find detailed accounts of dating scams. Turns out my. Jul 9, Criminal gangs are using online dating sites to steal hundreds of thousand of pounds from their victims, the boss of eHarmony has said. Sunday that “crime organisations” are “almost always” behind catfishing money scams. I was also scammed by eHarmony. Get expert buying tips about Online Dating Sites and Services delivered to your eHarmony is a giant scam, stay away!.
To learn the truth and protect yourself from eHarmony. What you need to know about eHarmony. They claim that the site is free and legitimate, but if you register with a basic membership you need to be careful not to get scammed or ripped off. Moreover, your personal info can be freely reused and shared on any other dating services or networks affiliated with eHarmony.
Just think about it, once you post your photograph on eHarmony. As they will distribute your personal information on other affiliated sites or share them with third party contractors and across other dating networks, eHarmony.
This also means that they are behind your dating profile information posted on other networks. I have had over "matches" in less than a month. You all know the story there.
Anyway, I just want to get out and at least get some of my money back. The same day, Eharmony Froze my account until I changed the material. I was still in the account creation section and my account was turned off because they felt that Hating Cats was too violent and inappropriate for eharmony.
It has been 3 days now of me paying for this subscription, and still, they have not turned it back on. Through a million Searches, I finally found their number. Hopefully calling them will do the trick.
My personal opinion, which seems to be shared by many, is that the eharmony service is mostly hype, preying on the emotions and hope of singles, utilizing deceptive business practices and outright fraud, skirting on the very edge of ethics. Customer service is horrible, and contrary to the commercials, you have far less control over your success than on other major dating sites, with arguably, less results.
Anyone signing in within the past 3 months will have noticed the ballooning number of advertisements, turning the original dating service into a commercial ridden site with a secondary task of matching couples. Rather than attempt to fix the flaws and shortcomings of their service, eharmony instead chooses to add more and more disclaimers, and make it harder and harder to express dissatisfaction.
For those of you have had similar experiences, stick with me; this may still be helpful for you — you may still be able to get some benefit out of the service without expending any more money. For those who have not yet joined, or are reading this prior to making your decision, this may well save you time, money, and aggravation.
Fortunately, that seems to be the case - many users are beginning to leverage the shortcomings of the eharmony service to their advantage. For those who may not choose to read this entire editorial, let me quickly touch on their success rate.
Either way, you would fail the exam. Add to that the frustration that EH, not you, is in control of whom and how often you are matched, and you have just paid money to be conned, frustrated, cheated, and ultimately, ignored. I will say again what thousands of other unhappy customers have said. Retain control by signing up with one of the other popular services where you are in control of your own matches.
Presumably because of an exponentially increasing number of customer issues, eharmony seems determined to make it more and more difficult for customers to voice their dissatisfaction. Previously, you were able to email, call, and write to eharmony. Today, emailing is no longer an option unless you use their predefined form you cannot send an actual email, it will bounce.
Telephone support is swamped and limited to basic technical service issues. It seems that the number of complaints has grown significantly faster than the number of agents able to address them.
In very rare instances, they may offer to extend your service by a few days or maybe a week. They will instead, advise you to write to eharmony corporate, detailing your complaint, and then wait for a response, all the while, watching the time on your subscription tick away as they waddle through the piles of complaints they receive. Stop and think about that for a minute.
Just as you, as a potential subscriber, are signing up for free, so are thousands of others. What does that mean? What do you do? The current survey is considerably shorter than that which was in place in which took a little over two hours to complete.
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In this way, the are able to say they have delivered matches and are fulfilling the contract. In the first step, you each pick and answer 5 multiple choice questions from a pre-defined list.
Next come three essay questions. Again, many of the profiles you may be matched with belong to people who have signed up, but not paid. You whether a paid subscriber or not have no way of knowing whether that match is an active subscriber or not meaning, able to communicate with you or not — a practice that Yahoo Personals was called on in the subject of a class action suit, subsequently settled.
This communication process continues for as long as your subscription is valid, or until you become aggravated with the service and quit. Matches are sent to you- but not all at once. When confronted with this information, EH vehemently denied this could have happened, insisting that matches are made as users join the service. Further discussions with those matches revealed no such retakes, and eharmony chose to avoid the questions.
They match you with inactive and active members, hoping that one or both of you will be interested enough to hand over a monthly fee. The more people that sign up, the more active they can make the matching process appear. They needed to find a way to generate more revenue, to supplement or make up for subscription fees.
The next most common complaints regarding matches seem to be the quantity, quality, and frequency of matches — mostly because subscribers expect more based on the 29 dimensions. Many people and I can personally attest to this claim that during your subscription, the frequency and quantity of matches is minimal. As your subscription nears expiration though, EH sends you a burst of matches — hoping that at least one of them sparks an interest enticing you to extend your subscription.
Personal experiences confirmed by internet reviews — inactive matches, matches claiming to be local, but really from Russia, or matches claiming to have no children, but every third word of their profile talking about their 4 small children that mean the world to them, with 5 photographs of the match with their children.
Others have even reported matches really being married, or from Nigeria scamming for money. Now — aside from the obvious, why would this be frustrating? It turns out that determination is made by how often the user logs in, not necessarily whether they are a paid subscriber. Remember this; it will come up later. Many people join eharmony thinking that the 29 dimensions of compatibility are some magical formula guaranteeing that eharmony will find their soulmate by scanning through the millions of subscribers.
Realistically, the only difference between eharmony and other sites is that other sites allow you to see ALL profiles on their system at that time, and then pick from those profiles. Granted, those profiles may also be non-members — but at least with those sites, you are in control — you write to or wink at whomever you are interested in, and then the two of you go from there; ignoring the advance, politely declining, or entering into communication. And as we all know, in life and relationships - timing is everything.
How do you fight back from being matched with non-members or fraudulent members? Rather than come to the table, EH responds to complaints by rationalizing their behavior in the FAQ section, and posting more and more disclaimers on the web site. It appears as though users will need to force eharmony to change their business model, to validate profiles, remove inactive members, and deliver quality matches to you. How do users do that? Cut off the funding. First, establish an anonymous email account.
Do not use an email address with a cute meaning, or worse yet, your name. This will allow you to maintain your anonymity but still allow you to be recognized by other EH users as they associate your profile and email. Do NOT use this email address for anything else. Unfortunately, some of those people publish email addresses that reveal personal information; something that EH tries to restrict — for your own safety. If you choose to follow this route, use the anonymous email address.
Many users have begun to use this flaw in the system to their advantage as well, using their profile embedded email addresses to communicate with matches, sometimes going direct to open communication, some using the format of the 4 step process. Whichever you decide, to be fair and or helpful to the other subscribers, you should let people know how dissatisfied you are by removing your profile or stating your dissatisfaction in your current profile.
They continually sent me men who are under 5'6" tall. I had tried to make changes to stop this, but to no avail. I am a professional woman, very attractive, 50 years old, make a decent salary, own my own home and am very independent. His pic was actually in front of the trailer. I would say there was a good chance he changed a transmission just prior to the pic being shot, he was covered in muck!!! My account has since expired.
I would say to anyone considering giving it a try. I worked for IBM and I am quite familiar with filtering potential and what is possible. I signed up and took the lengthy survey. Fortunately, I was accepted unlike some unfortunate others - which I don't understand. You can't browse or search - they send you matches they believe are "right". Well, I posted 4 pics the max and stressed that height and age were important to me.
My "matches" came back in a day or two. I'm not looking for a super-model, I just would like to know who I'm dealing with - fair is fair. Not only that but these ladies were either much taller than myself or too young - UGH! So I called and complained. They gave me the company line that nothing matters but their precious 29 factors. I went on Match and it is working just fine, thank you very much. Good luck to all. We deserve to be happy.
I have already changed my password once. I can't email you from your site. It just comes back to sign in again. It won't take my info. Why am I having this much trouble? I requested information on the number of members in Ireland, was given vague rejoinders, some of which were patrnonizing and insulting so I requested a full refund immediately. Of course, after a lot of double talk, I got no satisfaction and was directed to their P.
Box to write a letter. Not being certain how to set up the account, I spoke with a customer care specialist initially, and she set up the preferences for me. I was grateful, and began my 1 year on eH At first I recieved matches mostly in line with my geographic area and professional expectations. Within 3 months however, I began getting an overwhelming number of matches at great distances from me several states away and not in line with the intellectual or emotional expectations I would have expected.
I attempted to alter account settings in line with my preferences, but found the site burdensome. Finally, I decided to end my association with eH just before our 1 year anniversary. I was tired of messing with the whole thing.
Following the prompts and links in their account settings area, I clicked on the "cancel account" link. I followed what options I was given, and the screen told me my account was canceled. A month later my cc was billed for a month's subscription. Again I attempted to cancel. Again I was told my account was finished. I replied to the email I was sent telling me my subscription was going to auto-renew, with no answer. Finally I phoned the number on my cc statement, and the customer service person told me that I hadn't done what I was supposed to do.
There was no record of my contact. I walked her through the website access I had, and had told me I couldn't have doneand essentially refused to refund the incorrectly billed amount. I was informed that I must be the defective one, since eH has blah blah members, and so many marriages, and their success is so fantastic.
I think they are more interested in bulk than quality. I do not recommend them, and have not recommended them to friends and acquaintances that have inquired. Nothing wrong with my card, but they wanted me to give them another card.
I'll bet they have charged my original card and I'll bet I am going to have to fight them to get my money back. But please don't blame "Christians" because of some crooked site claiming to be Christian.
I have just spent the last hour reading the stories. I have had many similar experiences. One person, named Richard, from GA was one of my first contacts.
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He has a daughter Rose and his wife and Rose's twin brother were killed in an airplane crash. He suddenly needed to go to Ghana, Africa to supervise the construction of a hospital. When I requested, he actually sent me construction pictures of a building. It was sweetie and these "canned" love messages I think pasted from Lovingyou. He wanted me to send him a gift for his daughter's birthday. He could not find a PSP and was really sad and would I send him one. Then, later when he was in Africa, his clothes were stolen so could I send him jeans.
I have had similar "Africa" experiences since Richard. They get very upset when you do not send them money. Contacted eHarmony and I was told, basically, "sucks to be you". You left the "security" of eHarmony and communicated outside, so it is not their problem. As of now Richard has not been terminated not that I know ofbut three others have been. Like many of you, it became of "game" of sorts to see what they had the nerve to ask for.
And when you do not give them what they want, I broke his heart. I have another story to tell, but it has not fully developed yet. I rather stay single, or do it the old fashion way When we met I knew immediately she was a he EH claims that looks are not important to the long term stability of a relationship-but most will agree that they are.
It is not so much the looks, but the attitude of not wanting to live a healthful life that I take issue with and don't want to be matched with people who are obese or overweight. Turns out he was married. They don't do background checks, so that point alone should raise a red flag.
She dated this guy for a while and when she was comfortable with him, he stole her debit card, along with bankrupting her account, stole her car, forged her title, all in one day and gave her car to HIS WIFE. You need a new server. It takes minutes to get to my matches.
Also your adds delay getting to the site I don't need more ads. I am I member already. Please get a new server or refund my money! The e-mail he sent was "Bryant Lasson" and an IM was for "timmydear".
I, too, wondered about the professed education yet poor grammar and punctuation but attributed it to too much IM'ing. He had just mentioned that his computer was broken, but had not yet asked for money. He seemed like a nice enough guy, so was going to communicate on an old e-mail address, but am glad to have read this to have saved the time and trouble.
I really don't like that I haven't been able to reach ANY customer representatives about problems and was surprised but relieved to hear that the creepy Derrick from Ontario was removed.
That gave me a false sense of security that things would be better. Thanks for the stories and make sure to keep passing the word about not sending money -- that's always a scam! More scammers on eharmony than ticks on a goat. Told me I must cancel 24 hours before experation. But they charged me 2 days before. You have to cancel way before, and then they let you use the service until it expires.
He is scamming my friend who is foolish enough to fall for his story. He says he owns a construction business and he had to leave to go to Accra, Ghana for his business. He says he is working on a hospital there. He says the same things I have heard from all the other scam stories. Just beware of him and be smart! Once, we started open communication, he went by the name of Bryant Lasson. He told me that he was working in Nigeria in the oil business.
One day is machine broke and he asked me to send him money to be able to fix it and finish his contract I google his name and found this page Thank you to the canadian girl for her message! It saved me some money! In 2 years I have had maybe 3 dates! Just joined Grear Expectations its not cheap but I am getting dates, 3 in a month with a couple more to schedule.
Stay away from E harmony it doesnt work! I was matched up with an individual who claimed he was an Architect living in Huntington Beach, CA but was raised in Manchester England. When we first started chatting, he told me that he had just gotten a job in Lagos Nigeria to renovate a building into a mall and that he would be out of the country for 6 - 8 weeks.
He asked if I would continue chatting with him via IM while he was there working. On the day he was suppose to complete the project, he calls me saying that he is short 4, in paying the tariff fee on a shipment he ordered to complete his project.
I kind of suspected something was going on, but when he asked me for money, I immediately knew that this was a scam. Be Careful on E-Harmony. They do not do identity verification on their subscribers so they could be setting you up with murder's, rapists, thieves. I have also heard bad things about RelyID, that it is not identity verification, but subscribers promises of their identity.
Just another E-Harmony rip off. Same story as the others. I knew from the beginning that the choice of name was strange for someone of Spainish and African descent. Next, his parents were deceased and no siblings and a deceased ex-wife too. It was a bit too much for me, but then again his DEEP religion made it slightly plausible. On day 2, I called him on his scam and asked for direct proof of his existence. I'd already googled him, checked property records online for his home time and researched his supposed business as an investment contractor - all finding no results.
When he mentioned attending a conference in Africa soon, I jumped right on the chance to tell him that I was aware of the romance scam and that I'd have no money to give. As any scammer worth their salt should do, he vehemently denied it, called me directly and left repeated voicemails, suddenly claiming that his internet wasn't working.
Strange that an "international businessman" doesn't have better technology I've gotta laugh though, because the truth is that had his hustle been different, I'd perhaps have paid him to keep the sweet talk and lovely emails coming. A girl could use a boost like that once a week, at least. I'm already paying a trainer, a housekeeper and a masssage therapist He did his job well afterall.
All jokes aside now, I'll be cancelling my membership with eharmony. During this 6-month time, they just couldn't find a match anywhere near my NC home. I spent an hour on the site looking for their number. After another hour of arguments, they gave me a refund. I also like this other thing they do. Twice, just as my subscription was running out, they sent me matches that were very attractive. We sped through the b. After we got to "open" communication, I e-mailed them.
No response from them for a few days. My subscription just happens to be running out. As soon as I renewed, I get a "closed" message from both chicks.
Both cited their reason is that they are no longer interested in dating. Why are you on the site? The timing seems awful fishy to me. Seems like a scam. I contacted the better business bureau you can do it online and got a full refund! I am contesting this with my credit card company. I'm hopin I can stop a couple of people from paying for this service; plus, there aren't that many people who actually use the site.
I'm a normal guy who makes a good living and was tired of the bar scene and figured I would try this site out; oh my God! I just wanted to meet some down to earth women; not on this screwed up website Trust me, go to anyother site, I know a number of people who have met via match.
Oh yeah, plus there is an group from Nigeria trying to scam people out of money People actually solitice you for money on this site Also, look around for a customer service representative number, and you won't see one.
This is because they have so many complaints, that why would they take phone calls. Someone should shut them down via the Better Business Bureau. You can't see any pictures of the "matches", you have to subscribe and pay for that. If a potential match wants to speak with you by phone, you can't do that either, you must subscribe and pay. You have to jump through hoops of dozens of back and forth questions, many of them are ridiculous, it would take many days to answer all the questions, by then, the fraudulent "Free Communication weekend" would have expired anyway Someone should sue eHarmony for fraud and shut them down.
Thanks to all of you sharing your experiences I have'nt sent out any money yet. The match for Ferdinand from Huntsville Texas was sent to me. He also goes by the name of Bryant Lasson.
But the increasing popularity of online dating gives them the perfect conditions to proliferate. There are no statistics saying just how common scammers are on dating sites.
But individuals who frequent them say scams are pervasive. Indeed, many sites warn their customers to beware. Let's leave the site: Online dating sites have the ability to monitor and boot members who exhibit problematic behavior or are perpetrating scams, so con artists want to quickly move their victims elsewhere. Beth Kipps, who has experimented with several dating sites, says the men who have attempted to con her almost always have a reason why they shouldn't continue to communicate via Match.
Most commonly, the excuse is "My membership on this site is almost up. That's important to the con artist, who'll want to troll the site again for future victims when done with you. Do your fellow legitimate members a favor and be sure to report abusers. Budgyk, 56, doesn't suffer for a lack of confidence, but he also knows something is amiss when a model half his age just can't get enough of him. If a year-old model is contacting a year-old man, there's something wrong. They're also likely to target people with weight problems and those recovering from illnesses.
Any of these issues might make you a bit more anxious about your ability to find love and potentially more receptive to the con.
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The crook will then lavish you with attention and flattery. The idea is to get you to suspend good sense and become enamored with someone you've known online for just a few weeks and have never met in person. Kipps has decided that another tip-off is photographs that show all the trappings of wealth -- exotic cars, mansions, pictures in romantic foreign settings.
Of course, real people sometimes have nice things and go to great places, but these visual cues are key to scammers who want to get your guard down for their future bid for cash. By fabricating an illusion of their own wealth, scammers may be able to convince you that you're simply "loaning" them money that, for some weird reason, they can't immediately access. Where do the scammers get photos of themselves in these exotic locations and with these costly products?